The GenAI Playbook to Conversational Commerce in Retail

From Static UX to Guided Journeys

The GenAI Playbook to Conversational Commerce in Retail

From Static UX to Guided Journeys

Most digital retail experiences still rely on static browse-filter-add-to-cart flows. GenAI-powered conversational commerce replaces one-size-fits-all navigation with dynamic, assistant-led interactions that guide shoppers, boost average order value, and improve conversion.

What You’ll Learn
40%
Faster Discovery
15-25%
AOV Uplift
30%
CSAT increase
40%
15-25%
30%
40%
15-25%
30%
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What’s inside

  1. Conversational Commerce Framework: The five-agent architecture powering guided discovery, bundling, checkout, and post-sale support.
  2. Retail ROI Path: How to roll out, measure, and scale conversation-first shopping experiences for measurable lift.

Ready to Make Your Commerce Experience Talk?

Download The GenAI Playbook to Conversational Commerce in Retail to see how to integrate conversation-first UX that retains users, increases value per visit, and drives measurable growth.

Playbook
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Download the Playbook
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