The GenAI Playbook to Conversational Commerce in Retail
From Static UX to Guided Journeys
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The GenAI Playbook to Conversational Commerce in Retail
From Static UX to Guided Journeys
Most digital retail experiences still rely on static browse-filter-add-to-cart flows. GenAI-powered conversational commerce replaces one-size-fits-all navigation with dynamic, assistant-led interactions that guide shoppers, boost average order value, and improve conversion.
What You’ll Learn
40%
Faster Discovery
15-25%
AOV Uplift
30%
CSAT increase
40%
15-25%
30%
40%
15-25%
30%
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What’s inside
- Conversational Commerce Framework: The five-agent architecture powering guided discovery, bundling, checkout, and post-sale support.
- Retail ROI Path: How to roll out, measure, and scale conversation-first shopping experiences for measurable lift.
Ready to Make Your Commerce Experience Talk?
Download The GenAI Playbook to Conversational Commerce in Retail to see how to integrate conversation-first UX that retains users, increases value per visit, and drives measurable growth.
Playbook
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Download the Playbook

Leading enterprises, start-ups, and more have trusted Turing